As an Assistant Reception Manager, you will assist the Front Office Manager with control, and accountability and take ownership of the department. You will promote a positive environment where colleagues are multi-skilled to ensure guests always receive the friendliest and most efficient service possible. Working closely with the team, you will ensure that all colleagues are aware of each day‘s business such as any VIPs on the day and any special requirements that may be needed.
You will be someone with the ability to quickly build strong rapport as the role requires frequent liaison with a range of other departments such as Housekeeping, Maintenance, and Guest Relations.
My client is looking for someone who ideally has had similar experience within a hotel and with the ability to really help motivate the team and delegate effectively. A strong knowledge of the hotel/leisure sector is also key, alongside excellent organisation and time management skills.
Exceptional communication skills are a real necessity, and you‘ll need to be able to build effective and strong working relationships with the team, as well as create a good rapport with guests.
Shifts will cover 40 hours per week including some weekends and can be a mix of:
Earlies 0700-1500
Mid shift 0900 – 1700
Lates 1500 – 2300
CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.
