To contribute to the smooth and efficient operation of the Warehouse, and deliver orders on time and in full in a professional and customer-friendly manner contributing to our strategy of being ’Best Local Merchant‘ as recognised by our customers
OPERATIONAL COMPLIANCE
Receive and Check incoming products against the Proof of Delivery, complete documentation (on-line and manual) as required and report damaged or missing products to Branch Manager Ensure products are put away and stored in the appropriate area of the Warehouse Pick products to customer orders, or for inter-branch transfers.
Always ensure that you are operating in accordance with our safety standards, completing complete risk assessments and other safety processes and undertaking safety training as required for your role/branch.
Conduct necessary vehicle maintenance and safety checks, reporting any issues to the Transport Supervisor or your line manager Participate in stock management process and PPI, and other warehouse activities as required.
Always observe and ensure compliance to warehouse environment and safety standards, ensuring that you keep delivery vehicles and operational areas clean, tidy and safe Keep yourself up-to-date with any legislation and training requirement for your role, including licence requirements Keep yourself up-to-date with new product knowledge
CUSTOMER OR INTER-BRANCH DELIVERIES
Load vehicles in accordance with H&S policies and procedures in preparation of delivery to customer.
Deliver and unload product delivery at customer premises, observing all health & safety requirements.
Ensure all delivery processes are completed, including the usage of DMS. Ensure usage and compliance with the MDT system for all deliveries Inform customers in advance of delivery to highlight problems and indicate approximate delivery time
Operating across the family branches to assist with holiday or absence cover Ensuring customers (both internal and external) receive the highest standard of customer services at all times.
Ensuring customers have everything they need, and if additional products are required, ensuring these are communicated to the relevant branch Undertake other ad-hoc duties requested by your manager in relation to the operations of the hub or branch, including basic sales.
Qualifications / Technical Skills
Clean driving license at appropriate ATO FLT license IT literate and digitally aware
Experience and Knowledge
Driving and delivery experience, Warehouse experience advantageous but not essential Strong customer service skills, Strong teamwork ethos. Creating an open and engaging environment for colleagues and customers alike. Background in operation and logistics environment Excellent customer service skills FLT licence would be advantageous
CRC Recruitment are a leading Midlands based recruitment consultancy covering vacancies across the UK. We have been established since 2003 and have a reputation for high service standards to both candidates and clients. We supply permanent or temporary staff to all areas of business covering a variety of different industry sectors.
